Terms and Conditions

The Electricity Council of Canada is committed to protecting the privacy and confidentiality of both our employees and clients. We take extensive measures to safeguard personal, privileged, and confidential information in accordance with regional and federal laws. Our Privacy Policy outlines the responsibilities of the organization, employees, clients, and business partners in ensuring data security and confidentiality.

Every Electricity Council of Canada employee, Board Member, and Consultant is responsible for understanding and upholding our Privacy Policy to maintain trust and compliance. If you have concerns or complaints related to privacy issues, please submit them in writing to the President and CEO. The matter will be thoroughly investigated to determine an appropriate resolution.

Third-Party Links Disclaimer

Our website and social media platforms may contain links to third-party websites for the convenience of visitors. However, the Electricity Council of Canada does not endorse, guarantee, or assume responsibility for the accuracy, reliability, or privacy policies of these external sites. Visitors are encouraged to review the privacy policies of any third-party website before providing personal information.

Commitment to Accessibility

The Electricity Council of Canada strives to maintain a high standard of accessibility in accordance with the Standard on Web Accessibility and the Standard on Optimizing Websites and Applications for Mobile Devices. If you encounter difficulties using our website, applications, or mobile services, please contact us to request alternative formats, such as Braille, large print, or another accessible format.

Social Media Engagement

We use social media platforms to facilitate interactions with stakeholders, share updates, and provide access to information and services. However, social media accounts operate on third-party servers beyond our control, and we are not responsible for any downtime or unavailability.

By engaging with us on social media, you agree to follow both the platform’s Terms of Service and our community guidelines. The Electricity Council of Canada does not endorse or take responsibility for external websites, ads, or third-party content that may appear on these platforms.

Privacy Policy – Collection and Use of Personal Information

The Electricity Council of Canada collects and processes personal information only for legitimate business purposes, ensuring responsible commercial relations and compliance with legal and regulatory obligations. Personal information is used for:

  • Establishing and maintaining responsible client and member relations.
  • Understanding clients’ and members’ needs and service suitability.
  • Developing, enhancing, marketing, and providing products and services.
  • Managing internal business operations, including employment matters.
  • Meeting all applicable legal and regulatory requirements.

By engaging with the Electricity Council of Canada, you acknowledge and agree to these terms and conditions. For any questions or concerns, please Contact Us.